Cloud Features

Welcome to Dotel, where cloud communications evolve to empower businesses. Dive into a universe of seamless communication, collaboration, and innovation with our state-of-the-art cloud phone systems.

Welcome to Dotel, where cloud communications evolve to empower businesses.

Upgrade Your Business Communications for as Low as $25/User/Month

Our cloud phone system combines advanced technology with user-friendly features to streamline your communication processes and enhance productivity. Explore the features below to see how our solution can benefit your business.


MS Teams

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MS Outlook

Sales Force


Key Benefits of the Cloud Suite:

  • Mobility: Stay connected on-the-go with our mobile app, allowing you to make and receive calls, access voicemail, and join video conferences from anywhere, ensuring productivity even outside the office.
  • Advanced Call Management: Take control of your calls with features like call forwarding, call recording, voicemail-to-email, and interactive voice response (IVR), ensuring efficient handling of incoming and outgoing calls.
  • Ready-to-use Integrations: Enhance customer interactions by integrating your CRM system with our cloud phone system, enabling your team to access customer information and provide personalized service with every call.
  • Analytics and Reporting: Gain valuable insights into your communication patterns with detailed analytics and reporting tools, allowing you to make informed decisions and optimize your business processes.
Advanced Call Management
Stay informed with detailed analytics and reporting tools
Mobile Apps
IOS and Android apps
Bring all your real-time communications tools together in one place: chat, audio calls, video calls, video conferencing and much more.
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Exclusive Wildix Features
For Business / Enterprise

WEB RTC Kite - Lead Management

Provide instant communication on your homepage through a versatile plugin or embedded contact buttons for seamless interaction with your team.

cloud phone system

X - Bees Customer Relatioship (CRM)

Accelerate B2B pipeline with a customer communications platform—keeping your sales team in touch with prospects and decision-makers.

X Caracal - Description

Deploy instant cloud-based contact center analytics in your Wildix setup for real-time insights and reporting.

Plans and Pricing

Cloud Features & Benefits

UC / Collaboration Tools

  • Collaboration tools for seamless teamwork and enhanced productivity.
  • Mobile apps for iOS and Android devices to stay connected on the go.
  • Flexible licensing options to suit your business needs

Customer Engagement

  • X-Bee solutions for efficient customer engagement and support.
  • WebRTC Kite for real-time customer messaging and communication.

Video Calling / Conferencing

  • Wizyconf: professional web conference solution for virtual meetings.
  • Wizywebinar: webinar platform for effective sales presentations.

PBX & SIP Trunks:

  • VoIP Cloud Phone System for reliable and cost-effective communication.
  • CLASSOUND: embedded SIP service for high-quality audio transmission.

Contact Center / Monitoring

  • CDR-View & Wallboard for real-time monitoring and insightful reporting.
  • X-Caracal: contact center statistics to optimize customer service.

Phones & Hardware

  • VoIP phones and headsets for crystal-clear communication.
  • W-AIR: Cordless DECT system for increased mobility and flexibility.

Maintenance Plans

  • We offer customized maintenance plans to suit your business needs, including regular system checks, updates, and repairs as necessary.

Hands-on Training

  • Our team of experts will provide you and your staff with hands-on training to ensure that you’re comfortable using the new phone system. 

Remote Assistance

  • We offer remote technical support services to diagnose and troubleshoot any issues you may be experiencing.

Learn More About Tailored Support for The Cloud Suite.

Our team of experienced professionals is dedicated to your success. From initial consultation to ongoing management, we’re here to provide personalized support tailored to your business’s unique needs and challenges.

We don’t believe in one-size-fits-all solutions. Our approach begins with understanding your specific requirements, followed by developing a custom implementation plan that ensures a seamless transition with minimal disruption to your daily operations.

Empowering your team is key to maximizing the benefits of your Cloud Suite package. We provide comprehensive training sessions and a wealth of resources, including user guides, FAQs, and tutorial videos, to help your team harness the full potential of your new communication system.

Our support extends beyond the initial setup. We offer continuous system monitoring, regular updates, and proactive optimizations to ensure your communication solution evolves alongside your business, maintaining peak performance at all times.

Welcome to Dotel - Where Business Phones Meet Technical Expertise in BC.

Contact Us Today


Prince George, BC


Smithers, BC


Terrace, BC


Fort St John, BC


Vanderhoof, BC


Valemount, BC