Cloud Features

Welcome to Dotel, where cloud communications evolve to empower businesses. Dive into a universe of seamless communication, collaboration, and innovation with our state-of-the-art cloud phone systems.

Welcome to Dotel, where cloud communications evolve to empower businesses.

Cloud Phones

Upgrade Your Business Communications for as Low as $14.45/User/Month

Our cloud phone system combines advanced technology with user-friendly features to streamline your communication processes and enhance productivity. Explore the features below to see how our solution can benefit your business. Powered by wildix.

Micosoft

MS Teams

Outlook Logo

MS Outlook

Sales Force

Google

Cloud Features and Benefits:

  • Mobility: Stay connected on-the-go with our mobile app, allowing you to make and receive calls, access voicemail, and join video conferences from anywhere, ensuring productivity even outside the office.
  • Advanced Call Management: Take control of your calls with features like call forwarding, call recording, voicemail-to-email, and interactive voice response (IVR), ensuring efficient handling of incoming and outgoing calls.
  • Ready-to-use Integrations: Enhance customer interactions by integrating your CRM system with our cloud phone system, enabling your team to access customer information and provide personalized service with every call.
  • Analytics and Reporting: Gain valuable insights into your communication patterns with detailed analytics and reporting tools, allowing you to make informed decisions and optimize your business processes.
Advanced Call Management
Stay informed with detailed analytics and reporting tools
Mobile Apps
IOS and Android apps
Collabortion
Bring all your real-time communications tools together in one place: chat, audio calls, video calls, video conferencing and much more.
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Exclusive Cloud Features For Business and Enterprise

WEB RTC Kite - Lead Management

Provide instant communication on your homepage through a versatile plugin or embedded contact buttons for seamless interaction with your team.

Cloud Features

X - Bees Customer Relatioship (CRM)

Accelerate B2B pipeline with a customer communications platform—keeping your sales team in touch with prospects and decision-makers.

cloud phone plans

X Caracal - Description

Deploy instant cloud-based contact center analytics in your Wildix setup for real-time insights and reporting.

Plans and Pricing

Cloud Features & Benefits

UC / Collaboration Tools

  • Collaboration tools for seamless teamwork and enhanced productivity.
  • Mobile apps for iOS and Android devices to stay connected on the go.
  • Flexible licensing options to suit your business needs

Customer Engagement

  • X-Bee solutions for efficient customer engagement and support.
  • WebRTC Kite for real-time customer messaging and communication.

Video Calling / Conferencing

  • Wizyconf: professional web conference solution for virtual meetings.
  • Wizywebinar: webinar platform for effective sales presentations.

PBX & SIP Trunks:

  • VoIP Cloud Phone System for reliable and cost-effective communication.
  • CLASSOUND: embedded SIP service for high-quality audio transmission.

Contact Center / Monitoring

  • CDR-View & Wallboard for real-time monitoring and insightful reporting.
  • X-Caracal: contact center statistics to optimize customer service.

Phones & Hardware

  • VoIP phones and headsets for crystal-clear communication.
  • W-AIR: Cordless DECT system for increased mobility and flexibility.

Maintenance Plans

  • We offer customized maintenance plans to suit your business needs, including regular system checks, updates, and repairs as necessary.

Hands-on Training

  • Our team of experts will provide you and your staff with hands-on training to ensure that you’re comfortable using the new phone system. 

Remote Assistance

  • We offer remote technical support services to diagnose and troubleshoot any issues you may be experiencing.

Maintenance Plans

  • We offer customized maintenance plans to suit your business needs, including regular system checks, updates, and repairs as necessary.

Hands-on Training

  • Our team of experts will provide you and your staff with hands-on training to ensure that you’re comfortable using the new phone system. 

Remote Assistance

  • We offer remote technical support services to diagnose and troubleshoot any issues you may be experiencing.

Education

Public Service

Hospitality

Automotive

Mechanical

Construction

Electrical

Plumbing

Forestry

Professional Service

Retail Business

Contact Us Today

250.962.8484

Prince George, BC

778.648.2058

Smithers, BC

778.505.2245

Terrace, BC

778.844.0567

Fort St John, BC

236.409.2075

Vanderhoof, BC

236.408.2005

Valemount, BC