Features

Experience the powerful blend of Dotels expertise and advanced solutions, designed for forward-thinking businesses and enterprises.

Dotel Business Phone Systems | PBX + Unified Communications

Keep your business connected, productive, and secure with our innovative business phone systems. Built to meet the demands of modern enterprises, our systems offer reliable communication tools that seamlessly integrate with the way you work—whether in the office or on the go. From feature-rich PBX systems to advanced Unified Communications (UC) solutions, we provide everything you need to stay connected with clients and colleagues alike.

Cloud Phones

Business Phone Systems :

Our business phone systems are designed to give you complete control over your communication infrastructure. By combining the robust capabilities of PBX (Wildix Management System – WMS) with Unified Communications (UC), you can manage your calls, collaborate in real-time, and ensure smooth operations across your entire team—whether in-office or remote.

With flexible options like cloud, hardware, or virtual PBX systems, we tailor our solutions to fit your business size and needs. Integrated collaboration tools let your team connect via voice, video, and messaging, all from a single, easy-to-use platform.

Overview Of Features:

Dotel’s Unified Communications solutions are designed to enhance collaboration, enabling teams to work smarter with features like instant messaging, video conferencing, and real-time file sharing. With powerful mobile integration, you can stay connected and productive from anywhere, ensuring seamless communication on the go. Tailored for Microsoft teams, our solutions foster efficiency, streamline workflows, and keep everyone aligned, no matter the device or location.

How X Hoppers is Reducing Theft - Watch Our Convenience Store Case Study Below:

Real Time Video Notifications

Give your retail loss prevention team the upper hand with x-hoppers’s AI theft detection. Our computer vision AI identifies thefts and suspicious behavior, sending discrete, real-time audio alerts straight to our headsets, reducing theft and boosting store security while supporting the in-store shopping experience. Know what’s happening in store even when you’re not there with the x‑hoppers’s mobile app. With real-time video notifications, automatic transcription and the ability to instantly join the store headset broadcast, you can review threats and support your retail loss prevention teams from anywhere and across multiple sites.

Video Clips Direct To Mobile

Alert notifications and video clips are sent to the x-hoppers app for quick review and retrieval

CCTV Computer Vision

Computer vision AI analyzes CCTV footage for suspicious gestures

Theft Detection

The system identifies a theft attempt and sends a discreet audio alert to the headsets

Exclusive Features
For Business / Enterprise

Hardware PBX

You can connect your PBXs, even those located in different cities and countries, via WMS Network – to create one seamless communication environment in all the offices of your company.

Wildix FXS Media Gateways

With Wildix media gateways you can connect phone lines to the VoIP services and analog phones to your Wildix PBX.

Wildix FXO Media Gateways

Allow you to connect ISDN and analog lines to the Wildix PBX.

Features & Benefits

Licensing

  • Fully integrated unified communications and collaboration solution in one seamless and intuitive experience.

FILE SHARING & SECURITY

  • Real-time backup of all files, mobile photos, and videos from any device. View the most current version of files and co-edit documents in real-time from any device.

Backup & Recovery

  •  Ranging from fully managed backup service and cloud storage, to self-managed providing the on-prem and/or off-prem cloud storage

Desktop & Mobile App

  • See who is available, send team chats and text messages, place and receive calls, share screens, start video calls, and manage files.

Integration Services

  • Integrate tightly with leading business applications to streamline workflows and maximize employee efficiency.

Phones & Hardware

  • VoIP phones and headsets for crystal-clear communication.
  • W-AIR: Cordless DECT system for increased mobility and flexibility.

Maintenance Plans

  • We offer customized maintenance plans to suit your business needs, including regular system checks, updates, and repairs as necessary.

Hands-on Training

  • Our team of experts will provide you and your staff with hands-on training to ensure that you’re comfortable using the new phone system. 

Remote Assistance

  • We offer remote technical support services to diagnose and troubleshoot any issues you may be experiencing.

Univerge Blue
HYBRID BASED DOTEL SOLUTION

View the full guide to apps for univerge blue

Take a deeper look into how the applications work and the kind of guides you will receive for your team alongside personalized training sessions.

Hybrid Licensing

Blue Connect: Desktop App

Blue Connect: Mobile App

File Sharing & Security

Improve team collaboration, streamline workflows, and increase decision-making speed with UNIVERGE BLUE SHARE file sharing and backup. With direct access to the application from any device, teams can review recent files and backup documents quickly, no matter their location.

Backup & Recover

Data protection in the cloud, on-premises, and anywhere in between. UNIVERGE BLUE BACKUP & RECOVER offers a broad set of fully integrated services to manage and protect critical proprietary information and data and is built on NEC’s award-winning server, storage, and software-defined networking technology.

Learn More About Tailored Support for The Cloud Suite.

Our team of experienced professionals is dedicated to your success. From initial consultation to ongoing management, we’re here to provide personalized support tailored to your business’s unique needs and challenges.

We don’t believe in one-size-fits-all solutions. Our approach begins with understanding your specific requirements, followed by developing a custom implementation plan that ensures a seamless transition with minimal disruption to your daily operations.

Empowering your team is key to maximizing the benefits of your Cloud Suite package. We provide comprehensive training sessions and a wealth of resources, including user guides, FAQs, and tutorial videos, to help your team harness the full potential of your new communication system.

Our support extends beyond the initial setup. We offer continuous system monitoring, regular updates, and proactive optimizations to ensure your communication solution evolves alongside your business, maintaining peak performance at all times.

Education

Public Service

Hospitality

Automotive

Mechanical

Construction

Electrical

Plumbing

Forestry

Professional Service

Retail Business

Contact Us Today

250.962.8484

Prince George, BC

778.648.2058

Smithers, BC

778.505.2245

Terrace, BC

778.844.0567

Fort St John, BC

236.409.2075

Vanderhoof, BC

236.408.2005

Valemount, BC