At Dotel, we specialize in providing advanced business phone systems that streamline communication and enhance productivity.
Welcome to Dotel’s realm of advanced phone solutions, where communication is seamlessly tailored to your business’s unique demands. In this age of swift connectivity, the right phone system isn’t just a choice—it’s a strategic move. Let’s help you understand our offerings, be it the boundless freedom of Cloud, or the robust consistency of On-site and Hybrid systems:
An important aspect of telephony that is often overlooked is the assessments and consultation phase. It involves us visiting your site or having a virtual meeting to gain an understanding of your current communications setup, where any pitfalls are, and how much your setup currently costs. We analyse your internal network setup with our VoIP scout testing tools to see how much delay you have when communicating via the public internet and we will provide this information to you in a report that you can share with your IT department or company.
If you had a pre-existing phone system or require a new telecom solution installed, our team will install and activate your phone lines using the latest in phone technology.
We’ll assess your needs and goals to recommend the best phone system for you. We’ll also evaluate your current infrastructure to ensure that the installation process goes as smoothly as possible.
We use the latest phone technology to set up your phone system, including the installation of new phone lines and any necessary equipment.
We’ll activate your new phone system and ensure that it’s fully integrated with your business operations. Our team will provide training to ensure that you and your staff are comfortable using the new system.
We’ll be available to provide ongoing technical support and maintenance to ensure that your phone system continues to operate at peak performance.
Our commitment to providing the best possible phone system for your business doesn’t stop after installation. We offer a range of technical support services to ensure your system continues to run smoothly.
Our team of experienced technicians are available around the clock to address any issues you may have with your phone system. We prioritize our customers’ needs and will work tirelessly to resolve any problems as quickly as possible.
Regular maintenance is key to keeping your phone system operating at peak performance. We offer customized maintenance plans to suit your business needs, including regular system checks, updates, and repairs as necessary.
As technology continues to evolve, it’s important to stay up-to-date with the latest advancements. We offer system upgrades to keep your phone system running at its best, with new features and capabilities that can improve your business communications.
We understand that issues with your phone system can be frustrating and disruptive to your business operations. That’s why we offer remote technical support services to diagnose and troubleshoot any issues you may be experiencing.
We understand that transitioning to a new phone system can be a daunting task, which is why we offer comprehensive training and support services to ensure that you and your staff are comfortable with the new technology.
Our team of experts will provide you and your staff with hands-on training to ensure that you’re comfortable using the new phone system. We’ll walk you through the system’s features and capabilities, and answer any questions you may have.
We’ll provide you with user manuals for your hardware and software, so you can refer to them as needed. Our manuals are user-friendly and easy to understand, and they cover everything from basic functions to advanced features.
We have a large knowledgebase of information that’s available to our customers. Our knowledgebase contains a wealth of information on troubleshooting common issues, optimizing system performance, and more.
Our team of experts is available to provide ongoing technical support and assistance. We’ll work with you to resolve any issues and ensure that your phone system continues to operate smoothly.
Choosing between Cloud and On-Site/Hybrid can be daunting. Dotel simplifies this journey for you. Our team, armed with deep expertise, is poised to recommend what aligns best with your operational blueprint. Whether you’re gravitating towards the vastness of the cloud or the grounded strength of on-site and hybrid solutions, Dotel is your trusted companion.
UNIVERGE BLUE CONNECT is a cost-effective, business-grade, cloud-based communications solution with: Voice, Mobility, Messaging, Presence, Conferencing, Contact Center and more.
UNIVERGE BLUE CONNECT is a cost-effective, business-grade, cloud-based communications solution with: Voice, Mobility, Messaging, Presence, Conferencing, Contact Center and more.
The way we do business and the way we communicate is changing rapidly. Mobility has become the norm. Customer expectations have soared and budgets have shrunk. The SL2100 galvanizes your team. In turn, it creates a positive customer experience that generates repeat business.
The SV9100 comes with an unprecedented warranty and future-proof technology that meets the demands of your multi-generational employees. Recognized as having the highest level of customer satisfaction among Unified Communications vendors, NEC also brings you an incredibly smart investment.
Thank you for your interest in DoTel Communications. Please fill out the contact form below or give us a call at 250.962.8484.
250.962.8484
info@dotel.net
Reach out via phone, email or contact form to connect with one of our knowledgable experts today!
