Contact a Technician Remotely.
We offer secure, fast, and convenient remote support to help you resolve issues without the need for an on-site visit. Contact our service team at (250)962-8484 to request remote support.
Our technicians use AnyDesk—a secure, industry-leading remote access tool—to connect to your computer and assist you in real time.
With your permission, we can view your screen, diagnose issues, and provide solutions quickly and efficiently.
You authorize DoTel to install AnyDesk remote access software on this computer for technical support purposes. This software will allow DoTel technicians to:
– View and control your screen remotely
– Access files and applications as needed for support
– Install or update software and drivers
– Perform system diagnostics and troubleshooting
Important Notes:
– You can disconnect at any time during a support session
– DoTel follows strict privacy and security protocols
– This software may be uninstalled after support is completed
– Session logs may be kept for quality assurance purposes
