Legacy / ON-SITE Support

Dotel ensures your communication needs are met with precision. Explore our service offerings tailored to your unique operational demands.

Dotel's Legacy / ON-SITE Systems Overview

Servicing Legacy Communications for Organizations of all sizes

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Ongoing Management & Optimization

We offer continuous system monitoring, regular updates, and proactive optimizations to ensure your communication solution evolves alongside your business, maintaining peak performance at all times.

Training & Resources:

We provide comprehensive training sessions and a wealth of resources, including user guides, FAQs, and tutorial videos, to help your team harness the full potential of your new communication system.

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NEC - DOTEL Office Admin SV9100 Quick Guide

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NEC - DOTEL SL2100 Quick Guide

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NEC - DOTEL SV9100 8LCX Quick Guide

On Demand Call Recording
Callers receive Queue annoucements, including call back options.
Single Point Configuration & Management
DoTel & NEC
Comprehensive suite
Unified Communications and Contact Center solutions
Stay Connected
With Digital & Analog Devices
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Join businesses in Northern BC who rely on Dotel for their communication needs. Elevate your services with Dotel’s tailored solutions. A Proud partner of the Ascentech Group.

Devices & accessories :

DIGITAL PHONE

DT900S

Business Telephony Services Communications NEC

Digital Phone

DT830CG

IP Phone

DT900

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ONSITE Features

NEC SL2100 Telephone Products Services

Rapid Connectivity

With SV9100's InUC real-time audio and video conferencing, which is desktop and device compatible, idea, screen and document sharing becomes amiable and immediate for more relevant and timely results.

Richer Collaboration

NEC's built-in property management system, InHotel, increases staff productivity, enhances on-premises experiences and lowers costs by making tasks such as booking, billing and admin functions easier.

Security Assurance

NEC's InGuard software solution works to safeguard company communications networks, conference lines and devices. Unauthorized or inappropriate use becomes easier to identify and correct with active around-the-clock monitoring of call activity.

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Technical Support

Whether you’re a business owner, an employee, or a telecom vendor who needs Toshiba technical support for phone systems, you have landed in the right spot. Our professional and certified Toshiba technicians are on-call to assist you and remotely program your Toshiba phones.

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Support Coverage

Our support coverage includes down systems, programming changes, password resets, adding functionality to your system, and phone troubleshooting issues. We currently provide technical support, Monday through Friday, 8:30 am to 4:30 pm PST, After-hours emergency support is offered as well.

User / ADMIN Guides

Toshiba - DOTEL Office Admin Quick Guide

Toshiba - DOTEL Quick Guide

learn more about hybrid business plans, features and pricing

Onsite Basics

Onsite Essentials

ONSITE Enterprise

benefits of a OnSite systems:

The SV9100 is designed to grow with your business. With its modular architecture, you can easily add or remove extensions and lines as your needs change. Whether you have a handful of employees or a large team, this phone system can adapt to your requirements.

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A Powerful Suite of Tools

A desk phone is not just an office fixture — it’s a powerful tool. The more comfortable and intuitive that tool is, the more productive you and your employees will be.

Stay Connected

Unlike IP phones, which send and receive calls via a data connection, a digital phone uses traditional phone lines and will stay connected if your internet goes down

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Servicing Legacy Communications
for Organizations of all sizes

The SV9100 is designed to grow with your business. With its modular architecture, you can easily add or remove extensions and lines as your needs change. Whether you have a handful of employees or a large team, this phone system can adapt to your requirements.

Why Choose Dotel’s Cloud System?
Flexible and Reliable Solutions Across Your Devices.

  • Tailored Configurations: Adapt to any business model, be it fully on-premise or a mix of cloud and on-site.
  • Enhanced Security: Maintain control over your data with systems that prioritize security.
  • Reliable & Redundant: Benefit from continuous uptime and instant failover capabilities.
  • Scalability & Flexibility: Seamlessly expand or modify as your business evolves.
NEC SV9100 Business Telephone Services Communications

NEC SV9100

Perfect for small to medium enterprises, the NEC SV9100 offers unparalleled utility. Its future-proof design ensures you’re always a step ahead.

Key Features:

  • Unified communication solutions.
  • Mobility options to cater to a global workforce.
  • Advanced VoIP and network capabilities.

NEC SL2100

NEC SL2100

Optimized for small businesses, the NEC SL2100 ensures every call counts. With its rich feature set, it’s the compact solution for impactful communications.

Key Features:

  • Built-in voicemail and auto attendant.
  • Scalable up to 128 extensions.
  • Cost-saving VoIP capabilities.
UNIVERGE SV9100 + CONNECT BRIDGE: A TRUE HYBRID WORK MODEL FOR SUCCESS

COST-EFFECTIVE CALL MANAGEMENT

The Univerge SV9100 OFFERS