Support & Maintence

Learn more about Business Telecom Plans & Pricing

Ensuring Uninterrupted Business Communication

we understand that reliable communication is the backbone of your business. That’s why we offer unparalleled support and maintenance services to ensure your systems are always running smoothly.

Scheduled Maintenance:

Regularly planned maintenance to keep your systems up-to-date and prevent potential issues.

System Monitoring:

Continuous monitoring of your communication systems to identify and address issues proactively.

Software Updates:

Ensuring your systems are equipped with the latest software for optimal performance and security.

Testing & Training:

We conduct thorough testing and provide training to your team for seamless adoption. Ongoing Support: Dotel offers continuous support and maintenance to ensure optimal performance.

Dotel SIP Trunk Pricing & Packages

DOTEL BASIC PLAN

Ideal for small businesses, offering essential features and a fixed number of call channels.

DOTEL PROFESSIONAL PLAN

Designed for growing businesses, including more call channels and advanced features.

DOTEL ENTERPRISE PLAN

Customized solutions for large enterprises, offering the highest number of channels, premium features, and dedicated support.

Emergency Support Line

24/7 Availability for Your Peace of Mind

  1. Immediate Assistance: Our dedicated support team is available 24/7 to assist with any issues or queries.
  2. Expert Technicians: Staffed with experienced and knowledgeable technicians ready to solve complex problems quickly and efficiently.
  3. Multiple Channels of Support: Reach us via phone, email, or live chat for convenient and responsive assistance.

Trainig & User Guides

Telecom Updates

New Installs – Phone Systems

Dotel Support and Maintenance: Ensuring Uninterrupted Business Communication

Unlock Advanced Telecommunication with SIP Trunking

At Dotel, we understand that reliable communication is the backbone of your business. That’s why we offer unparalleled support and maintenance services to ensure your systems are always running smoothly.

Proactive Maintenance Services

Stay Ahead with Regular System Checkups and Updates

  • Scheduled Maintenance: Regularly planned maintenance to keep your systems up-to-date and prevent potential issues.
  • System Monitoring: Continuous monitoring of your communication systems to identify and address issues proactively.
  • Software Updates: Ensuring your systems are equipped with the latest software for optimal performance and security.

Customized Service Packages

Tailored Solutions to Fit Your Business Needs

  1. Basic Package: Ideal for small businesses requiring essential maintenance and support.
  2. Premium Package: Comprehensive support and maintenance, including priority response and extended service hours, suitable for medium-sized businesses.
  3. Enterprise Package: Customized end-to-end support solutions for large enterprises, offering dedicated account management and specialized services

Emergency Support Line

24/7 Availability for Your Peace of Mind

  1. Immediate Assistance: Our dedicated support team is available 24/7 to assist with any issues or queries.
  2. Expert Technicians: Staffed with experienced and knowledgeable technicians ready to solve complex problems quickly and efficiently.
  3. Multiple Channels of Support: Reach us via phone, email, or live chat for convenient and responsive assistance.

Education

Public Service

Hospitality

Automotive

Mechanical

Construction

Electrical

Plumbing

Forestry

Professional Service

Retail Business

Contact Us Today

250.962.8484

Prince George, BC

778.648.2058

Smithers, BC

778.505.2245

Terrace, BC

778.844.0567

Fort St John, BC

236.409.2075

Vanderhoof, BC

236.408.2005

Valemount, BC