Dotel Cloud

flexible communications for Canadian Business

Integrate with Microsoft 365: Teams and Wildix

Embrace the power of cloud technology and elevate your business operations with Dotel Cloud, powered by Wildix. Designed for businesses seeking flexibility, scalability, and enhanced communication capabilities, Dotel Cloud ensures that your team stays connected, anytime and anywhere.

Wildix and Microsoft Teams Integration: Seamless Communication

Are you looking for a phone system that fully integrates with Microsoft Teams, enabling you to place and receive calls over the internet while using advanced telephony features? With Wildix, you can experience a seamless integration that boosts productivity and enhances your voice over IP (VoIP) experience—all without the typical complications and high costs of other systems.

Addressing Key Issues | The Wildix Teams Integration

Many businesses face two main challenges when integrating Teams with their PBX systems:

  1. High Costs: Microsoft often requires costly licenses such as Microsoft 365 (Office 365) E5 or E3 with Teams Phone, increasing the overall solution cost.
  2. Complex Setup: Integrating PBX with Teams can be a lengthy and complex process, delaying the benefits of the integration.

With teams4Wildix, you get a professional, enterprise-grade plugin that eliminates these issues, offering a simple, out-of-the-box solution for Microsoft Teams and Wildix PBX integration.

How Wildix and Teams Work Together

  1. teams4Wildix is the only phone system integration for Microsoft Teams that doesn’t require additional Microsoft licenses (such as E5 or E3 + Teams Phone). It allows your business to use Wildix PBX within the Teams environment without added complexity or costs, enabling you to benefit from a seamless communication system that works right out of the box.

Why Choose Wildix for Teams Integration?

The integration allows Microsoft Teams users to place and receive calls through the Wildix system, providing access to Wildix’s advanced telephony features directly within the familiar Teams interface. This means you can manage everything from voicemail and call transfers to auto-attendants and faxes—all from the Teams platform.

Once integrated, a Wildix Collaboration tab is added to your Teams interface, enabling users to make calls via the Wildix WebRTC softphone or control any assigned Wildix devices, such as desk phones, DECT handsets, or mobile apps. All of this is available through the Teams app or browser, offering flexibility for both remote and in-office employees.

How to Get Started

  1. Download the Wildix Mobile App: Available on both the App Store and Google Play.
  2. Log In: Use your existing Wildix UC credentials to access your account.
  3. Start Communicating: Instantly make calls, send messages, and manage your business from your mobile device.

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